Official, clear instructions for signing in to your Bitbuy account, protecting access, and resolving common login issues.
The Bitbuy Login page is the authorized entry point to your Bitbuy account. Use the email address and password associated with your account to sign in. For accounts with two-factor authentication (2FA) enabled, a time-based 6-digit code is required in addition to your password. These measures protect account access and your cryptocurrency holdings.
Navigate to the official Bitbuy sign-in URL, enter your registered email and password, then submit the form. If prompted, provide your 2FA code from an authenticator app or the SMS code if SMS verification is configured. Confirm the account origin selection if you previously used a legacy platform that was migrated to Bitbuy.
Bitbuy uses TOTP-style two-factor authentication to add a second layer of protection. When 2FA is enabled, signing in requires both your password and a temporary 6-digit code generated by an authenticator app. If you lose access to your authenticator or SMS device, follow Bitbuy’s recovery and support procedures to regain account access.
Common causes for failed Bitbuy Login attempts include incorrect passwords, expired or unsynchronized 2FA codes, blocked SMS messages, and attempting to sign in on an unrecognized device. Before contacting support, confirm your password, re-sync your authenticator app clock, and check mobile carrier or device settings for SMS delivery.
If you cannot resolve the issue, use the official password reset workflow or submit a support request with Bitbuy’s support team. Preserve timestamps and screenshots when engaging support to expedite verification.
Use a unique, strong password for your Bitbuy Login; enable TOTP 2FA (authenticator app preferred over SMS); do not share recovery credentials; and verify domain names before entering credentials. Keep your device OS and browser updated and avoid using public Wi-Fi when accessing your account.
The Bitbuy mobile app lets you sign in with the same credentials and 2FA protections as the web platform. For mobile login issues, ensure the app is updated, that your device time is accurate (TOTP sync), and that push or SMS permissions are enabled where required.
For unresolved login problems, use Bitbuy’s support portal to submit a request. Provide the email on file, a clear description of the issue, and relevant screenshots. Do not share passwords or 2FA codes in support tickets.